Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days, so total delivery takes approximately 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can monitor its progress.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). Orders ship via USPS, UPS, or FedEx based on your destination and the size of your item. Please see our Shipping Policy page for full details.

We stand behind our products and want you to be completely comfortable with your purchase. If something is not right, please contact us within the return window outlined on our Returns page. We will walk you through the process and help coordinate everything for larger items.

Exchanges are handled on a case-by-case basis depending on the product and its condition. Reach out to our team via email or phone, and we will review your situation and help you find the right fit. We are happy to discuss options that better suit your mobility needs.

Choosing a lift chair depends on factors like your height, weight, preferred recline positions, and whether you need additional features such as heat or massage. Our product pages include detailed specifications for each model. If you need personalized guidance, give us a call and we will help narrow down the best option for you.

Weight capacities vary by model and range from standard to heavy-duty options. Each product listing includes the specific weight capacity, seat dimensions, and turning radius. If you are unsure which model is right for your situation, contact us and we will help match you with the appropriate chair.

Sales tax, if applicable, is calculated and displayed at checkout.